Apilox Health (“Apilox”, “we”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use the Apilox App, website, and related services.

We may collect the following types of information:

• Personal Information: Name, phone number, email, location
• Health-Related Information: Prescriptions, medicine orders, consultation history
• Usage Data: App interactions, device information, logs
• Payment Data: Transaction references (we do not store card or mobile money PINs)

We use your information to:

• Provide pharmacy, prescription refill, and delivery services
• Connect you with licensed pharmacies and healthcare professionals
• Improve app functionality, safety, and user experience
• Comply with legal, regulatory, and medical requirements

We only share data with:

• Licensed pharmacies and healthcare providers involved in your care
• Trusted service partners (e.g. delivery, hosting, analytics)
• Regulatory authorities when required by law

We never sell your personal or health data.

Apilox applies technical and organizational safeguards to protect your data, including encryption, access controls, and secure infrastructure.

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent where applicable.
• Request information on how your data is used

We retain data only as long as necessary for service delivery, legal compliance, and public health obligations.

Apilox services are not intended for children under 18 without parental or guardian consent.

We may update this Privacy Policy from time to time. Updates will be communicated through the app or website.

For questions or concerns regarding these Terms:

Email: legal@apilox.co.tz